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Your NCServes Team

Rachel Taylor

Rachel Taylor

Fayetteville Community Director
Rachel is a military spouse who is dedicated to helping service members, veterans and other spouses find the resources they need to allow them to succeed. The Community Providers we are working with in Fayetteville will be the Stephen A. Cohen Military Family Clinic and the Fayetteville Vet Center.

Rebecca Swaim

Rebecca Swaim

Greensboro Community Coordinator
Rebecca is a military spouse whose most recent job, with the NCNG Family Programs Department, allowed her to develop relationships in the Triad by connecting National Guardsmen to resources.

Paul Berry

Paul Berry

Network Director
Paul Berry retired last year from the Marines as the Sgt Maj. of MCIEAST and with over 30 years of military experience. Paul will be our Network Director and will work out of the State Office in Raleigh.

Chris Brown

Chris Brown

Raleigh Community Coordinator
Chris made his transition out of the military as our first ever Pathfinder client! He will be covering our Raleigh community where he will spend a few days in the Wake County Veterans Service Office and Wake Tech Community College. When UNC Chapel Hill opens their Veterans Center, we hope to move him from Wake Tech to that location. Chris will also function as our Lead Community Coordinator and will be responsible for triaging cases to the other Community Coordinators.

Kelly Willoughby

Kelly Willoughby

Troop and Family Programs Director Director
Kelli has ten years of experience working in nonprofit program management. Her father was career Army and she continues to utilize skills and traits developed as a military family member in her own career. Kelli has worked for Mothers Against Drunk Driving, Bay Area (FL) Food Bank and Habitat for Humanity before joining the USO of North Carolina team in 2014. Kelli graduated from Jack Britt High School in Fayetteville, NC while her father served as a Battalion and Brigade Commander on Ft. Bragg. She holds a Bachelor’s Degree in Health Administration and a Master’s Degree in Nonprofit Management, both from the University of Central Florida.

Margaret Clevenger

Margaret Clevenger

Director of Communications
Margaret Clevenger joined the USO of North Carolina in April 2017 as Communications Director. Prior to joining the USO of NC, she served as an account manager at a boutique communications firm in the Washington, DC area, working with nonprofit and corporate clients supporting the military community. She holds a bachelor’s degree in public relations and policy studies from Syracuse University, and was named a PR Rising Star in 2016 by PR News. Margaret is the daughter of a retired soldier. Her family moved nearly a dozen times and endured multiple deployments during his time in service.

Serving America’s Military Families